Privacy Policy
1. Introduction
This Privacy Policy describes how www.datetheword.com (the “Site”, “we”, “us”, and “our” ) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
We at DATE the Word respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines the types of personal information we collect, how we collect and use it, and the measures we take to ensure that it is protected in compliance with CalOPPA, CCPA, CPRA, GDPR, and PIPEDA
2. Collecting Personal Information
We collect personal information from you when you visit our website, make a donation, make a purchase, subscribe to our newsletter, or fill out a contact form. We also collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We only collect the information that is necessary to provide you with our services and to improve your experience on our website. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information above) as “Personal Information”.
Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under 13 years of age, we will take immediate steps to delete that information.
Device Information
- Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
- Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
- Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
- Disclosure for a business purpose: shared with our processor Shopify.
Order/Donation Information
- Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our payment processor, Fulfillment Partners, Donation management companies.
Customer Support Information
- Examples of Personal Information collected: Same as above.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: shared with our processor Shopify, Fulfillment Partners, and HVAC installation Companies.
3. Using Personal Information
We use your personal information to communicate with you, provide you with the services you have requested, and to improve our website. We may also use your information for marketing purposes, such as sending you newsletters and updates about our organization. We only use your personal information for the purposes for which it was collected and as described in this Privacy Policy. We may also use your information to comply with legal obligations or to protect our rights and interests.
4. How We Store Your Information
We store your personal information for as long as necessary to provide you with our services and to comply with legal obligations. We take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. We collect personal information through various means, including online forms, email correspondence, and website analytics.
5. Data Protection
We take data protection and security seriously, and we take appropriate measures to protect your personal information from unauthorized access, disclosure, or misuse. Our website uses industry-standard security protocols to protect your information during transmission, and we store it securely on our servers.
6. Sharing and Selling Personal Information
We do not sell or rent your personal information to third parties for marketing purposes. We may share your personal information with our service providers, such as payment processors, email marketing providers, and website analytics providers. We only share the information that is necessary to provide you with our services.
7. Use of Service Providers
DATE the Word engages the services of third-party companies and individuals for various purposes such as to facilitate our Service, to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third-party service providers may have access to your Personal Information to perform the tasks assigned to them on our behalf. We want to inform our Service users that we take reasonable steps to ensure that these service providers are obligated to protect your Personal Information in accordance with applicable laws and regulations. Please note that the information they obtain from us will only be used for the purposes for which it was provided and will not be disclosed or used for any other purposes.
In accordance with the California Consumer Privacy Act of 2018 (“CCPA”), we do not sell your Personal Information, as defined by the CCPA. We may disclose your Personal Information to third parties for a business purpose, such as for payment processing and website analytics. We require these third parties to maintain appropriate confidentiality, security, and privacy protections and prohibit them from using your Personal Information for any purpose other than the specific purpose for which it was shared.
We may also disclose your Personal Information if required by law, such as in response to a court order or subpoena, or to protect our rights and interests.
8. Behavioral Advertising (Google Analytics, Facebook pixels)
We use Google Analytics and Facebook pixels to analyze visitor behavior and to improve our website. These tools collect non-personal information such as your IP address, browser type, and operating system. For more information about Google Analytics and Facebook pixels, please visit their respective websites.
9. Lawful Basis
We collect and use your personal information based on your consent or as necessary to provide you with our services. We may also collect and use your personal information based on our legitimate interests, such as improving our website or marketing our services.
10. Opting Out & Data Subject Rights
You have the right to opt-out of receiving marketing communications from us at any time. You also have the right to access, correct, and delete your personal information, as well as to object to its processing. To exercise these rights, please contact us using the information provided below.
11. GDPR
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at [email protected].
12. CCPA
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us at [email protected].
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at [email protected].
13. Links to Other Sites
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we recommend that you review their privacy policies before providing them with any personal information.
14. Cookie Policy
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we recommend that you review their privacy policies before providing them with any personal information.
Cookie Policy
This Cookie Policy explains how we uses cookies on our website to enhance your browsing experience, analyze website traffic and usage, and personalize content.
What are Cookies?
Cookies are small text files that are downloaded to your computer or device when you visit our website. Cookies are used to store information about your preferences and actions on the website, allowing the website to remember your choices and provide a more personalized experience. We use different types of cookies, such as functional, performance, advertising, and social media or content cookies.
How We Use Cookies
We use cookies to improve your browsing experience by remembering your actions and preferences on the website, such as login information and region selection. Cookies also help us understand how people use our website, including if they are first-time or frequent visitors. We use this information to optimize our website and provide the best possible experience for our users.
Types of Cookies
Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.
Cookie Control and Management
You have the ability to control and manage cookies in various ways. However, please note that removing or blocking cookies may negatively impact your user experience and certain parts of our website may no longer be fully accessible.
Most web browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.
Please note that blocking cookies may not completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section of our Privacy Policy.
15. Contact Information
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these websites, and we recommend that you review their privacy policies before providing them with any personal information.
If you have any questions or concerns about our Privacy Policy or the use of your personal information, please contact us at:
DATE the Word
648 Hanes Mall Blvd
PMB 236
Winston-Salem, NC 27103
16. Updates to This Policy
We may update our Privacy Policy from time to time. We will post the updated Privacy Policy on our website, and we encourage you to review it periodically.
Last updated: 2023-03-24